The rate isn’t the one people assume
Most goods land near 18% GST; gold jewellery is 3%. A generic billing tool that assumes the common rate gets this specific case wrong.
Industries / Jewellery
Jewellery is 3% GST, not 18%. One wrong slab and the invoice bounces.
A showroom enquiry that becomes a WhatsApp follow-up still needs to end in a correct invoice — gold and jewellery carry their own GST rate, and getting it wrong isn’t a rounding error.
What this actually looks like
"Following up from Saturday — the 22K necklace set we discussed, can you send the final quote?"
Ordder recognises the returning buyer, quotes from your catalogue at the configured 3% GST slab, and sends a priced quote that becomes a correctly-taxed invoice the moment it’s accepted.
Why this desk breaks first
The specific way jewellery enquiries go wrong
Showroom visit + WhatsApp follow-up
A customer who visited in person often continues the conversation on WhatsApp days later — the enquiry and the eventual order need to stay connected.
High-value invoices need the details right
A jewellery invoice is rarely a small ticket — buyer identity, GSTIN where applicable and the correct tax split all have to be exact.
What Ordder does about it
Built for how jewellery actually sells
Per-item GST slab, not one assumed rate
Each catalogue item carries its own configured tax rate — jewellery at 3%, any other stocked item at whatever its actual slab is.
Buyer history across visit and channel
A follow-up enquiry days after a showroom visit is recognised as the same buyer, not a fresh, context-free conversation.
Billing details captured before invoicing
Whatever a high-value invoice needs from the buyer — name, address, GSTIN — is collected as part of confirming the quote, not chased afterward.
Correct CGST/SGST or IGST split
Tax is split by the buyer’s place of supply automatically, on every invoice, at whatever rate the item is configured for.
GST, specifically
Gold, silver and jewellery attract 3% GST (1.5% CGST + 1.5% SGST intra-state, or 3% IGST inter-state) — a different rate from most other retail goods. Ordder applies the exact rate set on each catalogue item.
Questions people actually ask
- Does Ordder know jewellery is taxed differently from other retail goods?
- Ordder doesn’t assume any fixed rate — you set the correct GST slab per catalogue item, including 3% for jewellery, and every quote and invoice applies it exactly.
- Can it handle high-value invoices that need extra buyer details?
- Yes — you configure what to collect (GSTIN, address, or any custom field) and Ordder gathers it before the invoice is raised, not after.
Forward one real enquiry and see what comes back
Start free, no card required. If it doesn’t quote your catalogue correctly, you’ll know within one conversation.