Solutions
Seven businesses. Seven ways the order desk actually breaks.
These sell from a rate list, so Ordder runs the whole loop — enquiry to priced quote to GST invoice. Pick the one closest to what you sell.
Manufacturing
The volume slabs — who gets the 500-unit rate, where the break sits — usually live with one or two people, so every RFQ waits for them. Ordder reads the enquiry and prices it from the same rate list, without the queue.
See how it works →Retail & E-commerce
A customer who messaged on Instagram last week and WhatsApp today is still one customer. Ordder recognises them, remembers the thread, and doesn’t make them repeat themselves.
See how it works →Food & Beverage / FMCG
A shopkeeper who forwards a 20-second voice note isn’t being difficult — that’s how the order desk actually works in this trade. Ordder is built to take it exactly like that.
See how it works →Logistics & Transportation
Freight enquiries are short and urgent — the shipper is asking three or four people at once, and the first usable quote back usually wins the load.
See how it works →Construction & Contractors
Contractor enquiries are often multi-item and high-value — Ordder prices them, but big ones get a human check before they leave, not after.
See how it works →Home Improvement & Interiors
Interiors enquiries are visual by nature — a Pinterest screenshot, a photo of a neighbour’s kitchen. Ordder matches it against what you actually sell.
See how it works →Jewellery
A showroom enquiry that becomes a WhatsApp follow-up still needs to end in a correct invoice — gold and jewellery carry their own GST rate, and getting it wrong isn’t a rounding error.
See how it works →